About Us

Empowering Beauty & Wellness through International Certification

ICM International Management Sdn Bhd is a Malaysian-registered Conformity Assessment Body (CAB) dedicated to providing internationally recognized certification and assessment services for the beauty, aesthetic, and wellness industries. Our certifications are aligned with global standards such as ISO/IEC 17024 and ISO 9001, ensuring credibility, competence, and quality across all levels of the industry.

With a deep understanding of sector-specific needs, we work with beauty professionals, salons, spas, training institutions, and industry bodies to uphold professional excellence and service compliance. Our goal is to foster trust and elevate the reputation of certified individuals and organizations across Malaysia and beyond.

Vision

To be a leading certification body in the beauty and wellness industry, empowering professionals and organizations through internationally recognized certification that promotes excellence, compliance, and quality assurance.

Mission

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Our Core Values

Integrity

Neutral, transparent, and confidential processes.

Excellence

Commitment to quality and continual improvement.

Trust

Building credibility for professionals and service providers.

Accountability

Governance through independent committees and ISO compliance.

Governance & Structure

ICM adheres strictly to ISO/IEC 17024 and ISO 9001 requirements. Our organizational structure includes:

  • A Certification Decision Committee independent of the audit process
  • An Impartiality Committee to ensure fairness and avoid conflict of interest
  • Dedicated departments for Quality Assurance, Assessment & Audit, and Operations