Industry Quality Certification

Elevating Business Standards in Beauty, Spa & Wellness

ICM International Management offers tailored quality certification schemes specifically designed for businesses operating in the beauty and wellness sectors. These programs help salons, spas, aesthetic clinics, and training academies align with global standards in service quality, hygiene compliance, and customer experience.

Our certifications are built on international best practices and align with ISO principles, helping your organization gain industry trust, regulatory readiness, and a competitive edge.

Our Certification Schemes Include:

Service Excellence & Hygiene Compliance Standards

Ensures businesses meet high-level hygiene, cleanliness, and service protocols—essential for customer safety and operational credibility.

Customer Experience & Service Management (CESM)

Focuses on client interaction quality, service consistency, and customer satisfaction to enhance long-term brand value.

Beauty Industry Quality Services Certification (ICM-BIQS)

A sector-specific quality mark tailored for the beauty and spa industry. Demonstrates your commitment to industry leadership, quality assurance, and continuous improvement.

Who Should Apply?

Why Get Certified?

International Recognition

ICM International Management Sdn Bhd is officially registered under the UK Register of Learning Providers (UKRLP)
Provider Number: 10098340.

This recognition demonstrates our commitment to international standards in certification and training. Being part of the UKRLP network reinforces our credibility as a trusted body offering globally recognized certification services for the beauty and wellness industry.

UKRLP Official Website